FAQs

• 
  How do I join?

  • It is super easy:
    1. You fill out a short registration form here. https://luxetalk.net/index.php/register
    2. You receive an email from us with a link directing you to our members-only area to fill out your profile.
    3. You have earned your first Luxe points for filling out your profile and on your way to participate in existing research and earning more rewards.
• 
  What are the benefits of joining?

  • Besides being able to participate in research and share your views on numerous interesting topics, we will reward you for every survey or research project that you participate in. The reward will depend on the amount of effort required from you to take part in the research. We will state an estimate of the time needed for each research engagement, as well as the amount and type incentive, in the invitation email.
• 
  How long is a typical survey?

  • A typical survey length is 10 to 20 minutes. We will tell you the estimated time it will take to complete each survey in the invitation letter.
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  Why do I need to fill out a profiling survey when I join?

  • The profiling information we collect will help us determine which topics are appropriate for you. This will help us only send you invitations on behalf of brands that you are likely to be the right target consumer for and that are of interest to you.
• 
  Will I start to get spam mail, or unsolicited direct marketing materials or calls after joining?

  • Absolutely not! We will not sell your contact information to anyone. All communications you will receive are strictly for the purpose of participating in marketing research, or other communications directly from us.
• 
  Is my privacy protected?

  • We report all survey results in aggregate and never disclose individual information to third parties without getting your prior consent. We take protecting your privacy very seriously. Please contact us if you feel that your privacy may have been in any way jeopardized. Please also review our privacy policy.
• 
  Can I refer a friend or a family member?

  • Yes, you can! Please log in with your credentials and you will find a link for inviting friends to join.
• 
  How do I update my contact information?

  • Log in to the members area and click on My Profile.
• 
  Why have I not recently received any invitation to participate in research?

  • Have you checked your spam folder? Sometimes invitations can be caught in a spam filter. It is best to add admin@LuxeTalk.net to your safe sender list. It could also be that there have not been any projects recently that have matched your profile.
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  What are Luxe Points?

  • Luxe Points are special rewards you earn from updating your profile and referring friends, and can be redeemed for incentives such as gift cards.